1+ months

Senior Software Engineer - ServiceNow Developer

Austin, TX 78721
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  • Jobs Rated
    8th
JobTitle: Senior Software Engineer - ServiceNow Developer
Job ID: 342055_en-us
Salary Range: null- null
Job Category: Technology
Employment type: Full Time

Position Description:
POSITION PURPOSE
The Staff Software Engineer is responsible for joining a product team and contributing to the software design, software development, and overall product lifecycle for a product that our users love. The engineering process is highly collaborative. Staff Software Engineers are expected to pair on a daily basis as they work through user stories and support products as they evolve.
Staff Software Engineers contribute to foundational code elements that can be reused as well as architectural diagrams and other product-related documentation. In addition, Staff Software Engineers may be involved in product configuration, performance tuning and testing as well as production monitoring.
As a Staff Software Engineer, you will be a core player on the product team and are expected to build and grow the skillsets of the more junior Engineers.
MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
70% - Delivery & Execution:
  • Collaborates and pairs with other product team members (UX, engineering, and product management) to create secure, reliable, scalable software solutions
  • Documents, reviews and ensures that all quality and change control standards are met
  • Writes custom code or scripts to automate infrastructure, monitoring services, and test cases
  • Writes custom code or scripts to do \"destructive testing\" to ensure adequate resiliency in production
  • Creates meaningful dashboards, logging, alerting, and responses to ensure that issues are captured and addressed proactively
  • Contributes to enterprise-wide tools to drive destructive testing, automation, or engineering empowerment
  • Identifies product enhancements (client-facing or technical) to create a better experience for the end users
  • Identifies unsecured code areas and implements fixes as they are discovered with or without tooling
  • Contributes to foundational code elements that can be reused many times by a product
  • Contributes to meaningful architecture diagrams and other documentation needed for security reviews or other interested parties
  • Defines Service Level Objectives for product(s) to constantly measure their reliability in production and help prioritize backlog work
    20% - Support & Enablement:
    • Fields questions from other product teams or support teams
    • Monitors tools and participates in conversations to encourage collaboration across product teams
    • Provides application support for software running in production
    • Proactively monitors production Service Level Objectives for product(s)
    • Proactively reviews the performance and capacity of all aspects of production: code, infrastructure, data, and message processing
    • Triages high priority issues and outages as they arise10% - Learning:
      • Participates in and leads learning activities around modern software design and development core practices (communities of practice)
      • Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations
      • Attends conferences and learns how to apply new technologies where appropriateNATURE AND SCOPE
        Typically reports to the Software Engineer Manager or Sr. Manager.
        ENVIRONMENTAL JOB REQUIREMENTS
        Environment:
        Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
        Travel:
        Typically requires overnight travel less than 10% of the time.
        Additional Environmental Job Requirements:

Jobs Rated Reports for Software Engineer

Posted: 2020-01-10 Expires: 2020-08-31

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Senior Software Engineer - ServiceNow Developer

Home Depot, Inc.
Austin, TX 78721

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Software Engineer
8th2017 - Software Engineer
Overall Rating: 8/199
Median Salary: $100,690

Work Environment
Good
53/199
Stress
Very Low
24/199
Growth
Very Good
32/199
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