1+ months

Retail Print Solutions Consultant

Needham, MA 02492
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**Description**



Staples
is focused on our customer and our community. As a **Print and Marketing Solutions Advisor** (aka Retail Print Solutions Consultant), youll provide exceptional customer service and solutions to
customers print and project needs. You will produce orders, use digital copy
and print machines and finishing equipment for cutting, binding and laminating.
You will also assist customers with their shipping and self-service copy &
printing needs.













We
are investing in our people and our stores, empowering you to learn, grow and
deliver. You will be positive, inclusive and collaborative in helping our
customers with their Print and Marketing needs. You will also be part of a fun,
team-oriented retail culture at Staples.













**Getgreat perks because, you matter.**



+ Bonus plan, flexible part time hours/shifts andgenerous paid time off; hiring immediately

+ Associate store discount and more perks (discountson mobile plans, movie tickets, etc.)

+ 401(k) plan with a company match, dental, vision andlife insurance, short-term disability, and many more benefits







**Providean exceptional customer experience.**



+ Greet customers as they enter thePrint Solutions area and respond quickly and attentively

+ Connect with customers in aninviting and informative way to build a relationship

+ Use order intake tools to consultwith customers, ask open ended questions to understand their copy &print marketing needs, offer appropriate options and deliver a total printsolution

+ Createa positive, inviting environment for customers by maintaining a neat and cleandepartment







**Play an active role inhelping both your store and your customer win.**



+ Drive customer satisfactionthroughout the order process by producing quality print orders

+ Help customers with tasks in theself-serve area, utilizing the copy machines and PC rentals

+ Produce professionally finishedproducts using production processes and print equipment

+ Ask qualifying questions duringconsultation to generate potential leads

+ Assist transactional customers withtheir shipping needs, as well as order pickup and payment

+ Performcustomer triage duties and be flexible in performing other responsibilities asassigned



**Qualifications**

**Essentialskills and experience:**



+ Able to work aflexible schedule (including nights and weekends)

+ Able to create a positive environment and work with many customers to provide a total solution

+ Attention to detail and keen eye tonotice quality issues throughout the production process

+ Willingness to learn and develop

+ Ability to liftand move supplies in the 10-50 pound range, stand and walk continuously

+ Staples does notsponsor applicants for work visas for this position




**Preferred skills and experience:**



+ Prior experience with customer service



_Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law._
Posted: 2020-05-13 Expires: 2020-08-30

Be amazed by what’s inside.

There’s a whole lot more to Staples than you probably ever imagined. In fact, once you lift the lid on our business, you’ll discover that we have many opportunities for your career.

As the world’s largest office products company, 2nd largest eCommerce site and a trusted source of office solutions, we’re a recognized name across more than 26 countries. Working all over the world has shaped our approach to business, and as we’ve grown, so has our commitment to the communities and environments where we work. Whether you join us in retail, online, one of our B2B units or our other businesses, you’ll experience first-hand the unique energy and enthusiasm that makes us Staples.

This site will show you just how much goes into a career with Staples. If you want to become part of the team, simply use the job search tool – and it won’t be long before you’ll be saying, “that was easy” too.

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Retail Print Solutions Consultant

Staples
Needham, MA 02492

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