1+ months

Manager Store Operations

Camp Hill, PA 17011
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Job Description


The primary purpose of this position is to effectively lead the store operations support team in improving store systems, processes and efficiencies, through research, investigation and collaboration.  Drive customer traffic through effective stores services programs, maximizing profit potential and ensuring a good customer and associate experience.   Frequent independent judgments are essential. The incumbent is also required to perform all tasks in observance of Rite Aids brand and strategy and adhere to our core values and service attributes.


The associate is responsible for the functions below, in addition to other duties as assigned:


  •  Lead team in the execution of assigned operational projects and initiatives, including leading the creation,planning, development, change management, testing, piloting, roll-out and sustainment phases of theprograms as well as manage 3 store managers through the DMIT
  •  Continuously identify store process improvement needs and opportunities to design and deploy effectivesolutions
  •  Compose, format and deliver well written and comprehensive Store Operations communications to the storesand field. Includes research, collaboration with other functional areas and ensure accuracy andappropriateness of content
  •  Lead and and maximize profit potential of store revenue programs including lottery, money transfer/moneyorder services, ATM's and postage stamps. Identify opportunities to expand revenue base with additionalservice programs in our stores, that are attractive to customers and easy to execute
  •  Monitor projects and programs after launch to ensure sustainability and make appropriate adjustments toensure excellence in execution and change management
  •  Monitor, track and report on progress of team in achievement of business objectives, as well as associatedevelopment
  •  Develop a training and communication plan for each project and process change. Coordinate training,communication and policy documents in conjunction with project launches
  •  Lead the cross-functional Clean Slate team, including coordinating the follow up work on various projects whichresult from the team meetings
  •  Discover, analyze and develop innovative strategies, systems and technology to continuously improve storeoperations


This position directly supervises Specialist, Store Operations, and carries out supervisory responsibilities in accordance with Rite Aid policies and applicable laws. Responsibilities include interviewing, hiring, training, directing, rewarding, and disciplining associates; appraising associate performance; and resolving complaints


Experience / Requirements

  • Rite Aid Store Leadership required


  • Bachelors Degree in Arts/Sciences (BA/BS) Business required
Posted: 2020-04-16 Expires: 2020-07-19

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Manager Store Operations

Rite Aid
Camp Hill, PA 17011

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