The Manager of Building Services (Fire System Inspection/Maintenance) will be responsible for leading the company wide fire system inspection/maintenance program, organizational strategic projects and initiatives related to fire protection systems and individual processes that brings value to The Home Depot. They must possess a high level of knowledge related to NFPA 25 (Water systems) and/or NFPA 72 (Alarm systems) along with analytical ability to distinguish multiple components of a problem and develop conclusions using quantitative skills. Key responsibilities include but are not limited to leading team on fire system inspection programs and projects, vendor management and performance, effective communication to teams and other leaders, reviewing and understanding financial and operational data, and identifying trends in fire protection, business, and the retail industry. A successful Manager of Building Services will possess and demonstrate strong leadership skills, strong communication skills, project management and analytical ability, which will enable them to take the lead on proactive analytics related to fire protection systems. They must also possess an ability to navigate ambiguity and create their own strategic plans. The associate must have strong project management skills to implement program and process changes while working cross-functionally and communicating to internal and external business partners. The role will require a candidate that has very good communication and customer service skills to tailor messaging to various audiences while acting as a liaison between several functional groups. This role maintains an effective partnership with our vendor base, field leaders, including Regional/Senior Directors, Regional Vice Presidents, and will also require the associate to provide escalated support and issue resolution.
Key Responsibilities:

• Analyze the fundamental components of problems and communicate the correct course of action to the team and the resolution to the field.
• Develop and implement changes that improve overall store operations processes that are likely to add value to the stores' bottom line. Manage/drive core store operations projects and/or process improvements.
• Manage day to day processes related to their areas of responsibility. Create and maintain project work plans.
• Manage issues and roadblocks that arise related to their area of responsibility.
• Respond proactively to unanticipated store needs arising out of a variety of inputs. Manage action steps necessary for successful execution of both strategic projects/initiatives and process improvement.
• Communicate effectively and build strong, effective partnerships with the field/stores and throughout The Home Depot.
• Prepare and deliver high-level insights and recommendations based on multiple analyses of industry/ business, competitive landscape, consumer data for area of expertise.
• Provide guidance and training specific to area of expertise. Assist in collaborating findings from data and making verbal/written recommendations. Demonstrate proficiency/understanding of specific processes.
• Maintain knowledge base regarding specific operations and processes within store operations
• Responsible for appropriate selection, terminations, performance appraisal and professional development of support team (Business Analysts).
  Direct Manager/Direct Reports:
  • Direct and indirect reports typically include 2-5 Business Analysts.
  • Typically requires frequent persuasion or influencing of others. Usually assigns and reviews work of others.
  • Typically procedures for analyzing situations and making conclusions are very diverse.
  • Typically considers among many different options or procedures when solving problems.
  • Typically, once given general assignments, determines priorities and defines what should be done and how to do it.
  • Leadership of a work group: assign and review work, train, write and contribute to performance appraisal (to include hiring, firing or disciplinary action).
    Travel Requirements:
    • Typically requires overnight travel less than 10% of the time.
      Physical Requirements:
      • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
        Working Conditions:
        • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
        • Under constant pressure to continuously meet tight deadlines, demanding quotas and/or must regularly deal with difficult situations.