1+ months

IB ANALYST CATEGORY EXPERIENCE

Jacksonville, FL 32205
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JobTitle: IB ANALYST CATEGORY EXPERIENCE
Job ID: 350442_en-us
Salary Range: null- null
Job Category: E-Commerce
Employment type: Full Time

Position Description:

The Category Experience Analyst works closely with their leadership team to understand the merchandising strategies and objectives. This position will analyze and leverage customer information and behaviors as well as competitive benchmarking to identify areas necessary to improve the customer research/buying experience. Ultimately, these improvements will result in improved customer and associate satisfaction, increased traffic and sales, and improved conversion. This role is an opportunity to be at the leading edge of truly channel-interconnected retail leadership, while further building functional skills in merchandising.  This position can be based out of either Jacksonville, FL or Atlanta, GA.


MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES

  • 35%- Analyze customer information (external data, internal research, site behaviors, post-transaction data) to identify the most significant opportunities to improve the customer experience across categories. 
  • 30%- Identify opportunities to improve taxonomy, purchase path (search and navigation), data content, SEO and post-transaction results through tactical execution. 
  • 15%- Develop and execute taxonomy changes in the system necessary to support new on-boarding and business changes. 
  • 15%- Execute systems changes for promotional activity. 
  • 5%- Perform ad hoc reporting based on the business needs and extract the proper data from relevant systems.

    NATURE AND SCOPE
    This position reports to the Director of eCommerce. 
    This position has no direct reports.
    ENVIRONMENTAL JOB REQUIREMENTS
    ENVIRONMENT: 
    Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
    TRAVEL: 
    Typically requires overnight travel 5% to 20% of the time.

Posted: 2020-02-28 Expires: 2020-08-31

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IB ANALYST CATEGORY EXPERIENCE

Home Depot, Inc.
Jacksonville, FL 32205

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