The Field Service Professional is a skilled technician, adept at performing a full range of equipment repairs on light repairs and maintains a variety of industrial equipment found within Home Depot and external customers' retail locations and manufacturing facilities, such as but not limited to paint shakers, carpet carousels, checkout stands, blind cutting machines, shopping carts, lifts, and more. The technician generally conducts maintenance and repairs in various locations within a reasonable radius of their home.
Key Responsibilities:

• 30% Administrative and Communication - Utilize company technology platform to document all work performed on equipment, including labor and parts Accurately maintain, report and store parts inventory Complete and organize tech stock replenishment into company vehicle Proactively communicate with business partners and leaders regarding customer needs, parts and servicing of equipment to provide excellent customer service Effectively communicate with customers regarding service requested and provided.
• 10% Compliance and Safety - Perform all work and assignments in accordance with proper safety practices Adhere to all THD and Safety rules and regulations Use sound judgment to address and eliminate safety related issues. Comply with company safety, driving and vehicle standards Complete pre and post vehicle inspections
• 60% Repair and Maintenance - Diagnose, repair and perform preventive maintenance on industrial equipment both mechanically and electrically Perform proper inspections and testing of customer equipment aligned with preventive maintenance Be available and accessible by phone and tablet during work schedule in order to provide excellent customer service Perform other responsibilities and duties as required
  Direct Manager/Direct Reports:
  • This Position typically reports to Region Equipment Services Manager
  • This Position has 0 Direct Reports
    Travel Requirements:
    • Typically requires overnight travel less than 10% of the time.
      Physical Requirements:
      • Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
        Working Conditions:
        • Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.
        • Working conditions are indoors and outdoors including exposure to extreme temperatures, working around fumes, oils and chemicals. Exposure to loud noises, tools and equipment. Periods of prolonged standing or walking.
        • Daily driving in local market/territory.
        • Limited overnight travel in select markets.