1+ months

Digital Product Design Lead

Framingham, MA 01701
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**Description**





Staples Retail
created the office superstore concept, making access to office products
affordable and convenient. As the world changes though, so must we and Staples
Retail is evolving to meet the modern needs of our customers, finding new and
innovative ways to engage customers and grow. To that end, we have
commenced a radical transformation, and our new Retail strategy relies on
adding value for customers in highly personalized and localized ways, including
new ways to assist customers through products, price, education and
events. The success of our transformation is critical for assuring the
longevity of our business and necessitates the delivery of new digital
experiences that will extend and complement our in-store transformation.













**What this position is all about:**













We are seeking a highly creative digital product
design lead, who is passionate about producing esthetically pleasing mobile
applications and web experiences. This
role will be required to work closely with a wide variety of stakeholders
across the organization, and ensure that our new, multi-pronged omni-channel digital
value proposition will achieve its desired commercial results.













**Responsibilities:**








Lead the design of our
new digital experience encompassing Community, Content, Loyalty and eCommerce
elements








Collaborate with Product
Owners, Developers, and other stakeholders to ensure that desired business
outcomes are delivered in the most effective and pleasing manner through our
digital experience








Work closely with Store Experience,
Field Operations and Marketing stakeholders to ensure that our digital experience
is directly aligned with day-to-day store operations and our physical world presence









Serve as the trusted
authority for ensuring designs embody our established brand strategy including
its purpose, positioning as well as its look and feel








Maintain a big picture
view of the overall digital experience ensuring that features, functions and
designs come together in a manner that is relevant for meeting our customers
needs









**We Offer:**










401(k) plan, health,
dental, vision and life insurance, short-term disability, and many more
benefits










A generous amount of
paid time off










On-site, discounted
childcare, fitness center and dry cleaners










In-store & on-line
employee discounts and additional perks (discounts on mobile plans, movie
tickets, etc.)















**Qualifications**







**Qualifications (You are.):**










A Highly collaborative
team player who trusts her/his colleagues and partners










Comfortable establishing
a leadership position across mixed teams of internal and external resources










Highly empathetic to
customer wants and needs, and how they should translate into experience design










Open minded and creative
in your approach to customer experiences, ready to change a design or even start
from scratch regardless of personal biases










Familiar with best
practices and remain constantly in-tune with the latest industry and consumer trends










Well versed with design
processes, agile methodologies and iterative ways-of-working










Experienced in building
scalable consumer facing digital products and the design nuances that are
typically required for ensuring their success










Comfortable working independently,
with limited direction or guidance but also highly accountable and respectful
of commitments










Familiar with privacy
legislations and their implications on customer facing user experience designs










A credible and
recognized expert in your space with 5+ years of digital experience design in a
Retail or Direct-to-Consumer context



A university graduate who
possesses a relevant degree or an equivalent level of real-life experience



_Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law._
Posted: 2020-10-23 Expires: 2020-12-25

Be amazed by what’s inside.

There’s a whole lot more to Staples than you probably ever imagined. In fact, once you lift the lid on our business, you’ll discover that we have many opportunities for your career.

As the world’s largest office products company, 2nd largest eCommerce site and a trusted source of office solutions, we’re a recognized name across more than 26 countries. Working all over the world has shaped our approach to business, and as we’ve grown, so has our commitment to the communities and environments where we work. Whether you join us in retail, online, one of our B2B units or our other businesses, you’ll experience first-hand the unique energy and enthusiasm that makes us Staples.

This site will show you just how much goes into a career with Staples. If you want to become part of the team, simply use the job search tool – and it won’t be long before you’ll be saying, “that was easy” too.

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Digital Product Design Lead

Staples
Framingham, MA 01701

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