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POSITION PURPOSEThe Product Support Technician is responsible for handling Tier 1 support calls, guiding callers through problem resolution, managing open tickets, escalating when appropriate, and sharing insights and information to fellow team members. As a Product Support Technician, you will acti...  More Details
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POSITION PURPOSEThe Product Support Technician is responsible for handling Tier 1 support calls, guiding callers through problem resolution, managing open tickets, escalating when appropriate, and sharing insights and information to fellow team members. As a Product Support Technician, you will acti...  More Details
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POSITION PURPOSEThe Product Support Technician is responsible for handling Tier 1 support calls, guiding callers through problem resolution, managing open tickets, escalating when appropriate, and sharing insights and information to fellow team members. As a Product Support Technician, you will acti...  More Details
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POSITION PURPOSEThe Product Support Technician is responsible for handling Tier 1 support calls, guiding callers through problem resolution, managing open tickets, escalating when appropriate, and sharing insights and information to fellow team members. As a Product Support Technician, you will acti...  More Details
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  • Rite Aid
  • Mechanicsburg, PA United States
  • 04/26/2018
SUMMARYThe primary purpose of this position is to troubleshoot and resolve store hardware and software issues in a manner thatminimizes downtime or eliminates customer inconvenience. The incumbent is also required to perform all tasks inobservance of Rite Aid’s brand and strategy and adhere to our c...  More Details
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