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POSITION PURPOSE The Product Support Specialist - Technology Support Center Training Coordinator plans, arranges, schedules and supports training courses, job aids, and reference manuals to meet the developmental objectives of the various audiences within the Support Center in multiple states. The T...  More Details
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POSITION PURPOSE The Product Support Specialist is responsible for handling escalated requests, maintaining tracking of licenses and software application discs, license keys, and the PCLS software server, and nurturing vendor relationships. The Product Support Specialist is also responsible for coll...  More Details
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POSITION PURPOSE The Product Support Specialist is responsible for handling escalated requests, maintaining tracking of licenses and software application discs, license keys, and the PCLS software server, and nurturing vendor relationships. The Product Support Specialist is also responsible for coll...  More Details
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POSITION PURPOSE The Product Support Specialist - Technology Support Center Training Coordinator plans, arranges, schedules and supports training courses, job aids, and reference manuals to meet the developmental objectives of the various audiences within the Support Center in multiple states. The T...  More Details
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POSITION PURPOSE The Sr. Product Support Specialist is responsible for handling and resolving problem escalations, engaging with engineering and other teams in a Subject Matter Expert (SME) capacity, and identifying trends and determining and applying necessary changes. This role also sets standards...  More Details
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