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Sr. Business Analyst, Process Quality & Governance - Operations (130250)

Atlanta, GA
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Sr. Business Analyst, Process Quality & Governance - Operations - Atlanta GA 30308 Skip Navigation
Job Details

Sr. Business Analyst, Process Quality & Governance - Operations (130250)

GA - Atlanta

  • Date Posted: Jul 9, 2019
  • Company: The Home Depot
  • Travel: 0-10%
  • Functional Area: Operations
  • Position Type: Full-Time
  • Relocation Provided: No

Position Description:
Manage workforce operations processes for specific area(s) of responsibility and manage projects focusing on process improvements that support the needs of the Stores/field.Works with cross-functional teams to determine in-house quality procedures, standards, systems and procedures related to the workforce processes. Acts as a catalyst for change and improvement in performance and quality; ensures periodic evaluation, revision and proper distribution of documented controls.

Position to enable team to continue moving toward developing Standard Operating Procedures, Guides, a Documentation System, System Automation and Workflow Enhancements to improve Quality, Speed, Responsiveness and Efficiency of the organization


  • Lead Project Teams of Analysts and other associates
  • Perform data gathering tasks, synthesis - develop solutions, project/strategy planning and data utilization
  • Produce documents for teams and leadership to review and utilize. Deliver presentations to teams and executive leaders and sponsors
  • Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge.
  • Deliver presentations to teams and executive leaders and sponsors.
  • Typically reports to Store Operations Process Manager or Store Operations Business Manager (or Sr. Managers)
  • No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


Typically requires overnight travel less than 10% of the time.

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.

Education Required:
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Years of Relevant Work Experience
3 years

Physical Requirements:

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Preferred Qualifications:

  • Masters Degree
  • Green Belt/Black Belt or other Process Improvement Certification with minimum of 3-5 yrs experience
  • Quality Control/Assurance knowledge/experience
  • ISO 9000 Auditor Training
  • PMP Certification
  • SharePoint Workflow Design Experience
  • MS Access Experience
  • SQL Server Experience
  • 3 yrs of Retail experience or process management in a related area. (5 years of work experience is preferred)

Knowledge, Skills, Abilities and Competencies:
  • Experience leading high performing teams
  • Consulting management and/or project management.
  • Strong quantitative skills such as statistics and data analysis
  • Problem solving
  • Strong Operations, Retail and/or field knowledge

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

Posted: 2019-09-19 Expires: 2019-10-19

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Sr. Business Analyst, Process Quality & Governance - Operations (130250)

Home Depot, Inc.
Atlanta, GA

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