1+ months

Manager, Customer Data Management

Atlanta, GA 30308
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JobTitle: Manager, Customer Data Management
Job ID: 346765_en-us
Salary Range: 0.0- 0.0
Job Category: Marketing
Employment type: Full Time

Position Description:

Position Purpose:
The Manager, Customer Data Management will work with cross-functional partners, including business and IT stakeholders, to drive value added, strategic initiatives improving quality and consistency of customer data across the enterprise. Immediate data management objectives are to assess and document major processes impacting customer data, establish an operational data quality practice, outline data lifecycles and retention periods supporting data privacy compliance, and developing long term roadmaps for scalable practice expansion. The scope of Customer Data Management will include U.S. and international operations, as well as subsidiary business units.

Major Tasks, Responsibilities and Key Accountabilities:

  • 40%- Work with business and IT partners to assess and prioritize opportunities in customer data management and processes to drive business value.
  • 20%- Partner with Customer Data Governance counterparts to drive a cohesive, consistent stakeholder experience and ensure all centralized customer data assets are appropriate.
  • 20%- Establish and oversee data quality activities supporting data compliance reviews, operational quality testing, and ad hoc requests.
  • 10% - Support strategic planning for Customer Data Management and overall Customer Data Strategy through roadmap development and objective planning.
  • 10%- Manage and support resources.

    Environmental Job Requirements: Located in a comfortable indoor area.  Any unpleasant conditions would be infrequent and not objectionable.

Posted: 2020-01-08 Expires: 2020-03-07

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