1+ months

Analyst, Category Experience - The Home Depot Pro

Atlanta, GA 30308
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JobTitle: Analyst, Category Experience - The Home Depot Pro
Job ID: 346163_en-us
Salary Range: null- null
Job Category: Services
Employment type: Full Time

Position Description:

POSITION PURPOSE
The Analyst, Category Experience works closely with their leadership team to understand the merchandising strategies and objectives. This position will analyze and leverage customer information and behaviors as well as competitive benchmarking to identify areas necessary to improve the customer research/buying experience. Ultimately these improvements will result in improved customer and associate satisfaction, increased traffic and sales, and improved conversion. This role is an opportunity to be at the leading edge of truly channel-interconnected retail leadership, while further building functional skills in merchandising.

MAJOR TASKS, RESPONSIBILITIES AND KEY ACCOUNTABILITIES
35%- Analyze customer information (external data, internal research, site behaviors, post-transaction data) to identify the most significant opportunities to improve the customer experience across categories.
30%- Identify opportunities to improve taxonomy, purchase path (search and navigation), data content, SEO and post-transaction results through tactical execution.
15%- Develop and execute taxonomy changes in the system necessary to support new on-boarding and business changes .
15%- Execute systems changes for promotional activity.
5%- Perform ad hoc reporting based on the business needs and extract the proper data from relevant systems.

NATURE AND SCOPE
This position reports to the Sr. Manager Category Experience.
This position has no direct reports.

ENVIRONMENTAL JOB REQUIREMENTS
Environment:
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Travel:
Typically requires overnight travel 5% to 20% of the time.

Posted: 2019-12-20 Expires: 2020-03-13

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Analyst, Category Experience - The Home Depot Pro

Home Depot, Inc.
Atlanta, GA 30308

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